The Victim, the Family, the Company: The Three Dimensions of Consequence During a Kidnapping

Interesting look into the world of K&R. (Kidnap and Ransom)

By Christopher Voss 

One of your employees has been kidnapped overseas. You feel the initial shock of hearing the news. Your instant reaction is “I’m responsible. He’s there on my behalf. We’re going to get him out if I have to myself.” Your mind springs into gear. You go through your mental list of processes and procedures, thinking about how your organization will accomplish this task. If, in that moment, you are thinking about changing your approach to making decisions in a crisis, you may be admitting to yourself that you are not completely satisfied with your company’s existing decision-making structure.

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